Contact Information
Dronningens Ferieby is located in Grenaa in Denmark, and our address is:
Dronningens Ferieby 1
8500 Grenaa
Denmark
You can contact us by phone at +45 87 58 36 50 or by email at post@dronningensferieby.dk
Our CVR number is 14 09 57 05
The reception has the following opening hours:
Monday to Friday: 9:00 AM – 4:00 PM
Saturday: By demand
Sunday: By demand
For urgent assistance outside of reception hours, you can contact us at +45 87 58 36 50. Leave a message and remember to provide your mobile number so we can get back to you as soon as possible.
The emergency doctor can be reached at +45 70 11 31 31.
Booking and Cancellation
You can book your stay online or contact us at +45 87 58 36 50.
In case of cancellation without insurance, the first payment is non-refundable. If the cancellation without insurance occurs later than 30 days before arrival, the entire amount is due.
Cancellation protection costs 5 percent of the total rental amount and must be booked at the same time as the stay. The rental amount will be refunded if the stay is canceled due to illness, an accident, or death affecting the renter, spouse, children, parents, or siblings.
Arrival and Departure
The holiday home will be available from 3:00 PM on the day of arrival. If you have rented assistive devices, they will be ready in your holiday home when you arrive.
Departure must occur by 10:00 AM on the day of departure. If the house is not rented out on the departure day, it is possible to extend your stay until 4:00 PM for an additional fee. Please ask about this at the reception.
Final cleaning is included in the price. The holiday home should be returned in a neat and tidy condition, with furniture placed back in its original position. Dishwashing and emptying the trash are not included and must be done before departure. The dishwasher may be running at the time of departure.
If an accident occurs, it must be reported at the reception upon departure. Radiators should be set to setting 2, and windows and doors should be closed.
Yes. Each holiday home has its own parking space. There is also a parking lot near the Main Building.
Some holiday homes have their own charging station. These homes can be booked when making the reservation.
Two public Spirii Go charging stations are located near the Main Building.
At the reception, you can obtain a guest code that gives a discount on charging.
About the Holiday Homes
No, all homes are smoke-free. Each house is equipped with an outdoor ashtray.
Pets are allowed in several of our homes. It costs 350 DKK to bring a pet, and this must be mentioned during booking. Dogs must be kept on a leash throughout the area, and “poop bags” must be used.
We have one allergy-friendly holiday home where pets are not allowed, and there is no fireplace.
There is wireless internet throughout the entire area. The code is provided along with the house information.
Yes, there is a washing machine in all of our holiday homes.
You will need to bring your own bed linen (unless you have ordered linen packages), toilet paper, kitchen roll, trash bags, dishwashing tabs, salt and pepper, tea lights, and personal items.
Upon arrival, you will always find 1 dishcloth, 1 dishwashing tab, 1 tea towel, and 1 small bar of soap.
The house comes with pillows and duvets for 5 people. Additional sets can be ordered prior to arrival. Each holiday home has kitchenware for 8 people.
Electricity costs 3.5 DKK per kilowatt-hour. This will be billed based on consumption upon departure and is processed automatically through our booking system.
Equipment Rental
Yes, both high chairs and baby cots can be rented. These must be ordered before your stay. You can book them via online booking.
Yes, we have a wide range of assistive devices that can be pre-ordered for a fee. You can book them through online booking.
We have a small number of bicycles available for rent. It costs 50 DKK per day to rent a bicycle.
Yes, you can rent mooncars during reception opening hours.
Attractions and Facilities
There are outdoor fitness pavilions at Dronningens Ferieby.
There are lovely nature playgrounds at Dronningens Ferieby.
There are attractions for the whole family near Dronningens Ferieby, including an amusement park, a zoo, and exciting museums. Dronningens Ferieby has discount agreements with many attractions in the area. Ask for more information at the reception.